You can connect several devices to one account, with the limit on devices determined by the selected subscription plan. Important points to remember about this feature include:

• Accounts are accessible on various platforms, no matter the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of devices that can be supported depends on the subscription plan, theoretically permitting an unlimited number of devices per account.
• Notifications will be sent if the number of connected devices surpasses the plan limit, alerting users to remove extra devices upon logging in.
• Each device can be associated with up to two accounts, whether it's a computer or a mobile device.

Definitely! You have the opportunity to enjoy Express VPN for China at no cost indefinitely through the "Daily Check-in" feature. Each day, you receive 15 minutes of free usage. Furthermore, you can earn 1 point for each successful referral, which can be redeemed for a 1-day pass. Here are the key points:

• Express VPN for China pledges to provide the "Daily Check-in" feature for free indefinitely.
• New users are granted an initial 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in process the next day.
• During the free trial, you can freely use our services without any limitations on usage. However, please be aware that server access is limited to areas covered by the free plan.
• You can accumulate points by engaging in our referral program, and then redeem them for various types of plans.

Absolutely! We offer a 15-minute daily trial period. To start your trial, kindly follow these steps:

1. Download the Express VPN for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that the availability of this free trial may change and can be terminated at any moment without prior notice.

Express VPN for China prioritizes user privacy, guaranteeing that no logs of activities or connections are maintained. Additionally, the VPN service does not retain any data that might be utilized to monitor particular network actions or behaviors of individual users.

You can reach us through the following methods:

• Website: http://expressjiasu.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

You can reach us through the following methods:

• Website: http://expressjiasu.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

The split mode feature in Express VPN for China accommodates web applications such as Telegram, WhatsApp, or Gmail that use HTTPS. This mode can modify the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web versions of these applications. However, the application versions may utilize different ports.

To guarantee access, the following steps should be taken:

• Enable the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here is how to change the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, allowing you to disconnect any linked devices.
• Additionally, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device of your preference.

It's usual to forget usernames or passwords, and our goal is to simplify the recovery process. Here are your options:

• If you can't remember your username, please reach out to us and include a screenshot of your payment confirmation.
• If you've forgotten your password, simply utilize the "forgot password" function in the app.

We have observed that some users find it difficult to select a server after choosing a region.

To make this easier, we now show only regions. Heibao will automatically connect you to the best performing server within your selected region. Here are the details:

• The location menu will display only regions, but each region includes hundreds of servers. When you choose a region, Heibao will automatically connect you to the server that provides the best performance based on your network conditions.
• If you are not happy with the server you are connected to, you can disconnect and reconnect to the same region to be paired with a different server.
• You can continue this process until you find a server that fulfills your requirements.

Frequent reasons for network problems consist of:

• Slow internet speeds locally (without using a VPN)
• Increased user traffic at specific VPN server locations

To address these issues, consider the following approaches:

• Verify your local internet speed by temporarily turning off the VPN
• Experiment with various network connections such as WiFi, 4G, or 5G with the VPN disabled to detect any connectivity issues. For instance, if your WiFi is inconsistent, switch to a mobile data connection.
• Disable the VPN, choose a different server location, and then reconnect
• If you prefer to remain in the same geographical area, disconnect and reconnect, as this may connect you to a different server in the same region.
• Keep performing these tests until you locate the most appropriate server for your needs.

Global Mode: This option enables VPN for all online activities, which might cause local websites and applications to load more slowly.

Split Mode: This option employs VPN solely for websites that are blocked due to geographical limitations, like Google, YouTube, and Netflix, while allowing local network access for Chinese sites.

You can modify the routing mode in the App Settings.

If you experience difficulties accessing specific websites or apps, consider switching to "Global Mode."

Please reach out to us if you require any further assistance.

You can accumulate points by referring friends and utilize them to claim rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then share it with friends or publish it on your social media accounts or blog.
• You will earn 1 point for every friend that successfully registers, which you can redeem for a 1-day pass.
• You can check your redeemed plans in the "My Account" section once you have redeemed your points.
• For a referral to be deemed successful, your referred friend must download and begin using the app. If they download the app but do not utilize it, you will not receive your referral point until they start using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are some key points to consider:

• We support various payment methods, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully made a payment but do not see the corresponding plan in your account right away, please wait approximately 5 minutes, then log out and log back in.
• If you continue to experience problems after trying the steps mentioned above, please take a screenshot of your payment confirmation and contact us for further assistance.

这种情况通常是由于系统代理地址未正确配置，或是第三方软件的屏蔽和阻止引起的。解决的办法是手动添加Express VPN for China的科学上网代理地址。

请按照以下步骤进行操作：

• 在 Windows 系统中搜索并打开“Internet 选项”。
• 切换到“连接”标签页。
• 点击底部右侧的“局域网设置”按钮。
• 在局域网（LAN）设置页面中，勾选“使用自动配置脚本”选项，并在下方的地址框中输入：http://127.0.0.1:7525/proxy。
• 点击右侧底部的“确定”按钮，然后再次点击“确定”以关闭 Internet 属性。
• 最后，请完全关闭浏览器，然后重新启动浏览器，即可享受科学上网。

如下图所示：

When you install the Express VPN for China app on Windows, you might see warnings from your antivirus or firewall programs since VPN applications can be viewed as possible threats. If these warnings surface, you should select options like "allow," "agree," or "trust" to proceed with the installation. This step is crucial for the VPN to operate correctly since it needs to adjust proxy settings. Denying these permissions may impede the proper functioning of Express VPN for China.

By utilizing Express VPN for China on your Windows computer, you can ensure that all your activities remain secure. When you connect to one of our Express VPN for China server locations, your device's IP address will be replaced with a new one, protecting your data on unsecured Wi-Fi networks, and allowing you to access blocked websites and services.

Although free Express VPN for China and proxy services are available, free Express VPN for China is generally not recommended because they often lack the privacy and security measures found in paid Express VPN for China Free Express VPN for China frequently underperform, might endanger your data by selling it, and usually do not provide sufficient protection against potential cyber attacks.

Getting started is easy! Just sign up for Express VPN for China, install the app on your device, and tap the "On" button that appears on your screen.

Although Windows 10 and 11 include a VPN client, it doesn't constitute a full VPN service. To fully reap the benefits, you'll need to connect to a third-party VPN such as Express VPN for China. The setup process can be somewhat challenging, which is why many prefer to use the Express VPN for China app instead.

A VPN establishes a virtual network by connecting various computers over the internet. Initially aimed at enhancing speed and security, its primary purpose has evolved to prioritize privacy, encryption, and accessing restricted content.